Refund & Returns Policy
Last Updated: 19/04/2026
Gyro Z IT Group
Email: info@gyrozmetawebhosting.com
This Refund & Returns Policy outlines how Gyro Z IT Group handles payments, cancellations, and refund requests for our digital services, including website design, development, and related IT services.
1. Service-Based Projects
All services provided by Gyro Z IT Group are time-based and project-based. Once a portion of the work has been completed and delivered, payments for that portion are non-refundable.
2. Deposits and Advance Payments
Any advance payment or deposit made to begin a project is non-refundable once the project has started or resources have been allocated.
3. Refund Eligibility
Refunds may only be considered under the following conditions:
- If the project has not yet started
- If a duplicate payment was made by mistake
- If cancellation occurs before major work is completed
4. Partial Refunds
If a project is canceled after partial completion, a partial refund may be considered based on the amount of work completed.
5. Revisions and Client Satisfaction
We encourage clients to use the agreed revision rounds included in the service. Most concerns can be resolved through revisions instead of refunds.
6. How to Request a Refund
To request a refund review, please contact us with:
- Your name
- Project details
- Payment proof
- Reason for the request
We will review your request and respond within a reasonable timeframe.
7. Policy Updates
We reserve the right to update or change this policy at any time without prior notice.
Contact Us
If you have any questions regarding this policy, contact us at:
Email: info@gyrozmetawebhosting.com
Phone: +977 9849332774